High efficient channel management and integrated value chain framework
With 40 years of experience in distributing engineering equipment, Multico understands the market trends and customers’ expectations. Our channel management offers products that are most suitable for the market sector, optimises costs for the customers and efficiently manages order and product fulfillment. Multico works closely with customers on equipment design, engineering application, installation and evaluation right through to signing off on the product. We support marketing initiatives that increase our customers’ sales and profits. We provide value for our customers by continuously improving our infrastructure, skills, procurement processes and logistics management in our highly integrated value chain framework.
Expert product support with proprietary knowledge skill sets
Multico product support is the best of its class in the industry. Multico‘s relationship with our customers goes beyond simply selling an equipment; we are here to offer a range of services encapsulating the lifetime of that equipment. Our technicians are highly skilled, trained and fully qualified. We carry a comprehensive inventory of genuine parts that are manufactured with the highest grade materials and to factory specifications to ensure that your equipment maintains optimal performance and retains a longer life span. Our dedicated workshops and mobile services are equipped with specialised tooling and software to carry out professional diagnosis and effective repairs right from the start. Having direct access to technical data, systems and information has enabled our teams and experts to offer advanced technical and application support and after-sales initiatives that include comprehensive warranty, maintenance service contracts and equipment overhaul programmes.